If we
directly order from a supplier in China. Is it possible,
to print our label on the
product & packing?
Yes,
if you order directly from the factory its possible. So
you will be able to have your own trade-mark.
When
we order from the
same manufacturer in China, who works for most famous
trade-marks,
the
quality is not the same. Why?
China's
main problem. The Chinese have no quality-vision nor
quality-control. Even when they say they have,
it doesn't work well. Because of this, the most
manufacturers can't keep their quality guidelines. Once
they
produce high, once low quality. And because they don't
want to bear the costs of the defective products, they
try to deliver to the buyer. Doesn't matter how big
the manufacturer is, we are confrontated with this
problem
again and again. The only one solution is to cooperate
with an buying agent, like the big import companies do.
Can
anyone order any quantity of products in China?
Yes,
you are able to order small quantities. Even, if the
your order doesn't fill one container, it is possible
to
get it shipped with partial-freight container. It is
also possible to ship goods, from 3-4 different
suppliers,
in the same container.
We
could not order anything on the fair in China. We could
not decide and trust.
What
shall we do?
There
are two ways to minimize your risks. You come to China,
visit all manufacturer and their production-sites,
control yourself the sequence and inspect your order.
Or you cooperate with an buying agency, like the most
big European Import companies do.
Why
there is a mistrust problem in trading with China?
Because,
the Chinese are a short time in international trade and
they want make fast money, they show big
differences to the western trading mentality. The
biggest problem appears in quality. With their attitude:
''what's the point? it works also this way'',
it happens often, that they produce lower quality and
try to deliver to
the buyer. What of course, for them a small detail is,
is for the buyers
business very important.
Advice:
Cooperate with an buying agent.
You will not risk your money and
and you may sleep much better.
The
imported goods from China have problems. What now?
You
have it much easier if you cooperate with an buying
agent. The main task of agents, is to solve problems,
which may appear between you and your supplier, for
your advantage. If you don't cooperate with an agent,
the
best way is to fly to China and solve the problem on
the spot. Or you send the goods back and induce
receiving accurate ones.
Are
Chinese products low-grade?
It
is possible to get every grade in China. Very
high-grade, but also low-grade. In fact, many big
foreign
companies order in China. For the most products are 2-3
grades of quality available. The differences are
reflected to the prices. Frankly, the Chinese products
are not low-grade, but if you wish, you may reduce
the production costs, to get a lower quotation.
How
we get in China, the quality we want with best
conditions?
The
most accurate way is, to send a sample and/or the
specifications of the product, to the manufacturers
and order them, to make a sample for you. If you have
problems to get in contact with some manufacturer
or can't communicate with them, you should cooperate
with an buying agent.
How
do the big companies buy in China and how they assure
the constancy of the quality?
Most
of these companies cooperate with buying agents. In
addition, they send their controlling-team to
China and so they get double security. That why they
have constancy of quality and they can trade their
goods worldwide.
We
buy in China already, but we have problems with the
constancy of quality. What must
we
do?
There
are two ways. You come to China, watch the process
during the production and inspect your goods
on the acceptance date. Or you engage our company as an
buying agent, you have minimum risk and you
get the constancy of your quality.
When
we buy from China, have we to come often to China?
No,
you don't need to come often, if you have a good team in
China, which does the work for you. But keep
in mind, that the beginning phase of a first order,
mostly works slower.
In
which city of China can we buy what we want?
There
are some cities in China, which are market leading in
some certain products. But it is also possible,
that a product is produced in more cities. For example,
is for the ''same'' item, in one city the quotation
lower,
but the quality too. While in another city the
quotations are higher, but manufacturer have better
quality and
better product-range.
We
don't speak Chinese. How we get to our destination, when
we arrive in China?
On
request, our company will make the whole Organization,
from arriving till departure. Hotel reservations,
domestic flight tickets, English-Chinese translator and
assistance for your negotiations.
Do
the Chinese speak English?
Only the
staff of export-departments of the manufacturers, speaks
English. But the number of people,
who really understands what you want, is very limited.
Even if it looks, that they understand, they don't
indeed.
In fact of the general Chinese culture, they do like
they understand and agree to you. You are satisfied that
they understand and accepted what you wanted. But after
a certain time, it exposes not to be and they
produced something different, from what you really
wanted. Therefore, it is very important, for ordering
and
specially signing contracts, to cooperate with an
buying agent. Our knowledge of their culture and nature,
will
simplify the most cases. If you have been once in
China, you will understand, what we mean.
We
have never imported before. How we manage the customs
formalities?
Get
in contact with your customs office and get information
about the regulations. Before you import any
product, you should be sure of the customs regulations
of your country. Otherwise could be that your efforts
were for nothing.
Who
will manage the shipping of the goods?
If
you get in touch with a shipping company or agent, you
can get all information and quotations.
Or we get for you in touch with our shipping partners
and send you a cost estimate. If you agree we also
do the inspection, of loading your goods.
We
buy from different manufacturers in China. We must send
and track many advance
payments.
Is it
possible to do our whole import over one
company?
Yes,
it is possible. Even you buy from different suppliers,
you are able to do your whole import from one
company in China. Our company offers this service.
What
is the advantage processing our whole import over one
company?
First
of all, you will save the high money transfer fees for
all these suppliers. Second, because this export
company will sign the contracts with your suppliers
according to the Chinese laws, in cases of
complications,
it will be easier to defend your rights. And you would
save the fees, for the letters of credit, for all these
suppliers,
cause you would need only one L/C for the export
company in China.
Why
the participants on fairs in China mostly are trading
companies and not manufacturers.
How
we can
get in touch with the manufacturers?
The
manufacturers in China prefer to do their exports over
trading companies. Reason is the tax regulation
and the wish to be more focused on their production. In
addition, only manufacturers with export license are
allowed to take part on fairs and most of them don't
have this license. Therefore most of the participants
are
trading companies with export licences. But, if you
want to get in touch, directly with the manufacturers,
our
company can help you. Our sourcing department will find
them in a short time, get the information and
quotations for you. And when you agree, we will bring
you directly in touch with them.